Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jul 2020 08:04:47 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  Returns  Ticket comment <div>Dear All, <br>
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The order has been already canceled. <br>
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Best regards <br>
 
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<span class="labelnormal"><span class="labelname_sf">Ahmad Alqatawna</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>15/7/2020 9:36 AM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#1170037] - Returns<br>
 
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<div dir="ltr"> Problem Statement: late return to the shipper<br>
​Order Date : Apr 22, 2020<br>
Order ID: 6485126345<br>
Tracking ID: S001332499608<br>
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Assistance Required: Need urgent delivery to the shipper<br>
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Issue Description: the <strong dir="ltr">status of above Tracking ID is</strong><strong dir="ltr"> cancelled </strong>, so please expedite the delivery to the shipper , so that we can initiate the refund for the customer. or update us if you have already returned the order to the shipper.<br>
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Best regards<br>
Ammar asif</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1170037