Subject: late delivery of revers pickup case ID 900589
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Wed, 15 Jul 2020 00:16:53 -0700 (MST)

Problem Statement: late revers pickup delivery 
Order Date : Mar 27, 2020 
Order ID: 6473630822 
Tracking ID :S000723144665 
return Tracking ID: 45764635044;D123B8B 

Assistance Required: Need urgent delivery of reverse pickup to the shipper 

Issue Description: the customer has placed his order on Mar 27, 2020 with the order id 6473630822, and he raised a return request, and courier partner has collected the items as per the customer on 11/04/2020 but After following the tracking ID ,the status on the website is cancelled and the remark is customer was not available . 
i escalated to the courier team for the confirmation but there was no response. 

please look into concern and do needful. 

Best regards 
Ammar asif