Subject: New Reply Received - الشحنه ناقصه
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 15 Jul 2020 01:35:04 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  الشحنه ناقصه  Ticket comment <div><div dir="auto">ارغب ب توصيل الشحنه الناقصه المقعد </div></div>
<div dir="auto">وان لم تتوفر او تكون بالطريق لشحنها ارغب ب استرجاع المبلغ </div>
<div dir="auto">رقم الطلب </div>
<div dir="auto">6202232717</div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEyNzYyOTg4NywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.OKst9IV38zparVl1gWzZwkD7J_XSVTBcQVT6nZ5EhMo" style="max-width: 100%"></div>
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<div dir="ltr" class="gmail_attr">في جمعة، ١٠ يوليو، ٢٠٢٠ في ٩:٥٥ ص، كتب Centrepoint &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0.8ex;border-right-width:1px;border-right-style:solid;padding-right:1ex;border-right-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>عميلنا العزيز.</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نشكركم على التواصل معنا.</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نعتذر عن الرد المتأخر على بريدك الإلكتروني ،حيث نتلقي الكثير من  الاستفسارات بسبب الوضع الحالي المستمر.</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نعمل باستمرار على تحديث قسم " تحديثات الأعمال " ضمن صفحات "مركز المساعدة" الخاصة بنا ، نقترح عليك زيارة الصفحة للحصول على معلومات اخر التحديثات.</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>للشحن،</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>إذا كنت تتبع شحن وتوصيل طلبك ، فالرجاء زيارة قسم "تحديث الأعمال" على الموقع الالكتروني الخاص بنا للاطلاع على اخر تحديث لايام التوصيل لاستلام طلبك.</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>يمكنك أيضًا تتبع طلباتك ضمن "سجل الطلبات" في حسابك.</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>للإرجاع،</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نظرا للظروف الراهنة , يتعذر علينا موقتا اجراء اي عميلة استلام وارجاع لطلبات الاجراع عبر شريك الشحن<span dir="LTR" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>.  </span>
</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>الإمارات العربية المتحدة – العودة إلى المتاجر مقبولة في جميع متاجرنا</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>المملكة العربية السعودية – تُقبل العودة إلى المتاجر في جميع متاجرنا</span></div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>الكويت والبحرين – نحن لا نقبل حاليًا العوائد بسبب القيود الرسمية</span></div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>نقترح عليك دائما مراجعة إالأسئلة الشائعة عن طريق زيارة مركز المساعدة على مواقعنا.</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>إذا لم نتكمن من الرد على استفسارك، من فضلك <a href="https://form.jotform.com/201033158259450?TicketID=%7b%7bticket.id%7d%7d" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' rel="noreferrer">اضغط هنا </a><a href="https://form.jotform.com/201033158259450?TicketID=%7b%7bticket.id%7d%7d" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' rel="noreferrer"><span dir="LTR" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>https://form.jotform.com/201033158259450?TicketID=1294658</span> </a>واتباع التعليمات خطوة بخطوة لتزويدنا بمزيد من التفاصيل حول استفسارك.</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>رجاءا لا ترد على هذه الرسالة . يرجى النقر على الرابط أعلاه إذا كنت ترغب في الاتصال بنا مرة أخرى لاستفسارك.</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>أصدقائك ،</div>
<div dir="RTL" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>فريق الدعم</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>-</span>————</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Dear Customer,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for contacting us. </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We apologize for the delayed response to your email, we are overwhelmed with inquiries due to the current ongoing situation.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We are constantly updating our “Business Update” section under our “Help Centre” pages, we suggest you to please visit the page for up to date information.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Deliveries</strong></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>If you are following up on your delivery, please visit the “Business Update” section on our websites for up to date delivery time frames.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>You can also track your orders under “Order History” in your account.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><span style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>RETURNS</span></span></strong></div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Due to operational restraints, we are temporarily unable to process any return collections.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>United Arab Emirates</strong> – Return to stores are accepted across all our stores.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Saudi Arabia</strong> – Return to stores are accepted across all our stores.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<strong style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Kuwait &amp; Bahrain</strong> – We are currently not accepting returns due to official restraints.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>.</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We suggest you can refer to our Frequently Asked Questions by visiting the Help Centre on our websites.</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>If your query is not answered by above, please <a href="https://form.jotform.com/201033158259450?TicketID=%7b%7bticket.id%7d%7d" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' rel="noreferrer">click here</a> (<a href="https://form.jotform.com/201033158259450?TicketID=%7b%7bticket.id%7d%7d" target="_blank" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' rel="noreferrer">https://form.jotform.com/201033158259450?TicketID=1294658</a>) to and follow the step by step instructions to give us more details about your query.</div>
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<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Support team</div>
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  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1294658