Subject: Re: Knet refund issue case ID 795838
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 12 Jul 2020 21:59:41 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 12 July, 2020 13:10:35 
Subject: Knet refund issue case ID 795838 

Problem Statement: Refund Not Processed 
Order Date : Apr 10, 2020 
Order ID:8377023891 
Tracking ID: 100041338636 
Assistance Required: Need refund for customer. 

The order was placed on Apr 10, 2020 but as per record the items were not delivered and submitted to warehouse. 
As per the RMA 43157533 on hybris. amount goes to RV value. but not refunded yet. 
kindly ​look in to the matter and do needful. 

Best regards 
Ammar Asif