Subject: Re: Knet refund issue case ID 1282890
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 7 Jul 2020 01:08:12 -0700 (MST)

hi team, 
any update 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 6 July, 2020 11:24:10 
Subject: Re: Knet refund issue case ID 1282890 

hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 5 July, 2020 13:36:59 
Subject: Knet refund issue case ID 1282890 

Problem Statement: Refund Not Processed 
Order Date : Apr 5, 2020 
Order ID: 8376093570 
Tracking ID: 100041209173 
Assistance Required: Need refund for customer. 

The order was placed on Apr 5, 2020 but as per record the items were not delivered and submitted to warehouse. 

As per the RMA 53058236 on hybris. 
there is no refund follow on 

please do needful. 

Best regards 
Ammar Asif