Subject: Knet refund issue case ID 1220218
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 6 Jul 2020 23:19:28 -0700 (MST)

Problem Statement: Refund Not Processed 
Order Date : May 7, 2020 
Order ID: 8381495167 
Tracking ID: FP05070001700 
Assistance Required: Need refund for customer. 
Ticket ID : 03385537 

The order was placed on May 7, 2020 but as per record the items were not delivered and submitted to warehouse. 
but there is no refund follow on 

please do needful. 

Best regards 
Ammar Asif