Subject: late collection case ID 901935
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 29 Jun 2020 22:11:06 -0700 (MST)

Problem Statement: late collection 
Order Date : Apr 16, 2020 
Order ID: 6482590037 
Tracking ID: S000931416675 
return tracking ID : 45961221106;F24BE07 

Assistance Required: Need urgent collection. 

Issue Description: the customer has placed his order on Apr 16, 2020 with the order id 6479012200, and he raised return request but the item has not been collected yet. 
and now the status of the return tracking ID is cancelled and i got the remark from the courier partner that the shipment in not ready. while the customer is waiting for the courier partner to collect the items. 

please do needful. 
regards 
ammar asif