Subject: Re: Rma not generated for returned order ticket ID 931590
From: Ammar Asif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 28 Jun 2020 22:59:27 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 28 June, 2020 09:08:17 
Subject: Re: Rma not generated for returned order ticket ID 931590 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 11:13:36 
Subject: Re: Rma not generated for returned order ticket ID 931590 

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 24 June, 2020 12:49:33 
Subject: Re: Rma not generated for returned order ticket ID 931590 

Hi team, 

i confirmed with the customer regarding bellow concern and the customer is insisting that he did not receive his order. and as per Tracking ID S000940054796 , it says that the order has been returned to the shipper. 
and now he is looking for his refund. 
please assist me on this case. 

regards 
ammar asif 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ammar Asif" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 20 June, 2020 17:20:05 
Subject: Re: Rma not generated for returned order ticket ID 931590 

Hi Ammar, 

As per the tracking ID one package has been delivered and the other one has been returned, We need to confirm with the customer what are the items he has not received the we create RMA for these items without AWB, then we have to confirm with the conloc if they have received the items in the created RMA, if they have ask them to process the RMA. 

Regards 
Shakeeb 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 19 June, 2020 09:03:31 
Subject: Rma not generated for returned order ticket ID 931590 

Problem Statement: RMA not generated 
Order Date : Apr 11, 2020 
Order ID: 6480542109 
Tracking ID: S000940054796 
Assistance Required: Need urgent refund of returned order. 

Issue Description: the customer has placed his order on Apr 11, 2020 with the order id 6480542109, but the order has been returned to shipper . and we can not see any RMA or refund processed. 
please look into the concern and do needful. 

regards 
ammar asif