Subject: Re: cancellation issue case id 1150394
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 27 Jun 2020 22:03:08 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 26 June, 2020 13:09:22 
Subject: cancellation issue case id 1150394 

hi team, 

Problem Statement: partially order shipped 
Order Date : Apr 13, 2020 
Order ID: 8377559346 
Tracking ID: 100041393085 
Assistance Required: need urgent refund of missing item 

Issue Description: With the reference order ID 8377559346 and tracking ID 100041393085, the customer has placed his order on Apr 13, 2020 in 2 Quantity . Now the customer has received only one quantity of this item. 

161619317 - - Cylindrical Glass Canister with Lid KWD8.50 QTY 1 

i put the item into partially cancellation sheet and i got the remark from tech team that the cancellation is successful but there was no refund of the item,therefor i raised to jira , they said that the item has not been cancelled. 

kindly look into the concern and do needful. 

Best regards 
Ammar Asif