Subject: Re: POD ticket ID 888799
From: Ammar Asif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 27 Jun 2020 21:17:32 -0700 (MST)

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 28 June, 2020 09:46:49 
Subject: Re: POD ticket ID 888799 

hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 25 June, 2020 20:08:54 
Subject: Re: POD ticket ID 888799 

hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Thursday, 18 June, 2020 17:44:47 
Subject: Re: POD ticket ID 888799 

hi team, 
any update? 
ticket is merged already. 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ammar Asif" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 16 June, 2020 20:45:57 
Subject: Re: POD ticket ID 888799 

Hi Ammar. 

merged with another ticket, almost 5 agents will working on the same concern without merging the case 

Note : take care of merging the cases where the merge is needed 

From: "Ammar Asif" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 14 June, 2020 11:10:23 
Subject: Re: POD ticket ID 888799 

Hi team, 
any update? 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: [email-masked], [email-masked], [email-masked] 
Cc: "Seeta Seeta" <[email-masked]>, "Ammar Asif" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 5 June, 2020 22:57:42 
Subject: POD ticket ID 888799 

Hi Team, 

Problem Statement: Need POD 
Order Date : 30/04/2020 
Order ID: 6487522547 
Tracking ID: S001124492131 
Assistance Required: Need Urgent POD 
Issue Description: The order was shipped from our side on 17/05/2020 and as per shipa website the order delivered to customer on 18/05/2020 , But customer claiming that she has not received the order, Kindly check and share with us the POD and customer ID. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Friday, 29 May, 2020 11:22:43 
Subject: POD ticket ID 888799 

Problem Statement: not delivered yet 
Order Date : 30/04/2020 
Order ID: 6487522547 
Tracking ID: S001124492131 
Assistance Required: Need urgent POD 

Issue Description: the customer has placed his order on 30/04/2020 with the order id 6487522547, but he did not receive his order yet, as per customer. and the delivery date has already been passed. Now he is chasing us for his order. but your status says that the items have been delivered successfully. 

please do needful. 

Best regards 
Ammar asif