Subject: Re: refund issue ticket ID 1163167
From: Ammar Asif <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 24 Jun 2020 03:41:03 -0700 (MST)

hi team, 

the customer has provided us his bank detail as bellow; 

Account holder name: Khadija Abdullah Abdul Rahman Al-Mass 
The bank's name: Al-Rajhi 
Branch name: 21000-Mubarraz 
Account number: 210608010001259 
IBAN number: SA88 8000 0210 6080 1000 1259 
Account type: current account 

plese do needful. 

regards 
ammar asif 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ammar Asif" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 16 June, 2020 19:50:51 
Subject: Re: refund issue ticket ID 1163167 

Hi ammar. 

Pls ask the customer to provide hs bank details in order to arrange for transfer 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 14 June, 2020 13:52:44 
Subject: refund issue ticket ID 1163167 

Problem Statement : full order cancelled and refund not processed 
Order Date : Apr 26, 2020 
Order ID: 6486196786 
Tracking ID: 00000000 
Assistance Required: Need urgent refund of cancelled order 

Issue Description: the customer has placed his order on Apr 26, 2020 with the order id 6486196786, but his order got cancelled and we can not see any RMA or refund of the order on Hibris. 
please look into the concern and do needful. 

Best regards 
Ammar asif