Subject: Re: refund issue ticket ID 1141885
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 24 Jun 2020 01:23:08 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 16 June, 2020 11:56:01 
Subject: refund issue ticket ID 1141885 

Problem Statement: Refund Not credited 
Order Date : May 1, 2020 
Order ID: 6487789411 
Tracking ID: S001133702582 
Assistance Required: Need refund. 

The order was placed on Mar 25, 2020 but as per record the items were not delivered and submitted to warehouse. 

As per the RMA 33727526 on hybris, the refund of 204.84 SAR has been initiated on 29/05/2020 but the amount did not get credited into customer's account. and the time frame has been passed. now he is looking for his refund. 

please look into the concern and do needful. 

Best regards 
Ammar Asif