Subject: New Reply Received - شكوى طلبات أونلاين لم تصل
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 13 Jun 2020 17:02:57 +0000

Hi Ammar Asif,  The customer has responded to the ticket.  شكوى طلبات أونلاين لم تصل  Ticket comment <br class=""><div>

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<span dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""> </span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">وعليكم
السلام ورحمة الله وبركاته</span>
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<span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">شكرا على الرد. الطلب </span><span dir="LTR" class=""></span><span dir="LTR" class=""></span><span lang="EN-US" dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span>)</span><span dir="RTL" class=""></span><span dir="RTL" class=""></span><span lang="EN-US" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="RTL" class=""></span><span dir="RTL" class=""></span> </span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">6478454072)
 لم يصلني بالكامل، لدي فيه عدة مشاكل ومعلومات
شركة الشحن غير صحيحة حسب التفصيل التالي:</span>
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<span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">١- يوجد </span><span lang="AR-SA" style="font-size: 14pt; font-family: Arial, sans-serif" class="">منتج
ناقص لم يصل اسمه كالتالي: </span><u class=""><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">طقم
مفروشات سرير مخطّطة من جيجلز - طقم من 4 قطع</span></u><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""> (</span><span dir="LTR" class=""></span><span dir="LTR" class=""></span><span lang="EN-GB" dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span>349</span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">ريال)</span>
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<u class=""><span lang="AR-SA" style='font-size:14.0pt;font-family:"Times New Roman",serif;
mso-ascii-theme-font:major-bidi;mso-hansi-theme-font:major-bidi;mso-bidi-theme-font:
major-bidi;color:red' class="">لم يصنا ضمن الطلبات التي وصلت !! </span></u><span dir="LTR" class=""></span><span dir="LTR" class=""></span><span lang="AR-SA" dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span> </span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">ولكن
حالة الطلب في الموقع "تم التوصيل". </span><span lang="AR-SA" style='font-size:14.0pt;font-family:"Arial",sans-serif;mso-ascii-font-family:
"Times New Roman";mso-hansi-font-family:"Times New Roman";mso-bidi-theme-font:
minor-bidi' class=""></span>
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<span dir="LTR" class=""></span><span dir="LTR" class=""></span><span dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span> </span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""></span>
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<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
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<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">٢-تم رفع طلب استرجاع لقطعتين :</span></div>
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<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
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<span dir="LTR" class=""></span><span dir="LTR" class=""></span><span dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span>                     </span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">قارورة بطبعات حصان مع مقبض من أرتزينا- 14</span><span dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">x28 </span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">سم (</span><span dir="LTR" class=""></span><span dir="LTR" class=""></span><span dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span>169 </span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">ريال)</span><span dir="LTR" class=""></span><span dir="LTR" class=""></span><span dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span> + </span><span dir="RTL" class=""></span><span dir="RTL" class=""></span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="RTL" class=""></span><span dir="RTL" class=""></span>   حذاء
سنيكرز برقبة منخفضة وشريط إغلاق (</span><span dir="LTR" class=""></span><span dir="LTR" class=""></span><span dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span>49 </span><span dir="RTL" class=""></span><span dir="RTL" class=""></span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="RTL" class=""></span><span dir="RTL" class=""></span> ريال</span><span dir="LTR" class=""></span><span dir="LTR" class=""></span><span dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span>(</span><span dir="RTL" class=""></span><span dir="RTL" class=""></span><span style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="RTL" class=""></span><span dir="RTL" class=""></span> </span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""></span>
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<span dir="LTR" class=""></span><span dir="LTR" class=""></span><span lang="AR-SA" dir="LTR" style='font-size:14.0pt;font-family:"Times New Roman",serif;mso-ascii-theme-font:
major-bidi;mso-fareast-font-family:"Times New Roman";mso-hansi-theme-font:major-bidi;
mso-bidi-theme-font:major-bidi;color:red;mso-font-kerning:18.0pt;mso-ansi-language:
EN-AU;mso-fareast-language:EN-GB' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span> </span><span lang="AR-SA" style='font-size:14.0pt;
font-family:"Times New Roman",serif;mso-ascii-theme-font:major-bidi;mso-fareast-font-family:
"Times New Roman";mso-hansi-theme-font:major-bidi;mso-bidi-theme-font:major-bidi;
color:red;mso-font-kerning:18.0pt;mso-ansi-language:EN-AU;mso-fareast-language:
EN-GB' class="">ولكن لم يتم الاسترجاع حتى الآن</span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">. </span><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""></span>
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<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><span lang="AR-SA" style='font-size: 14pt; font-family: "Times New Roman", serif' class="">مرفق الصور لجميع القطع وصورة للطلب.</span></div>
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!</span></div>
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<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
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<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
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<span dir="LTR" class=""></span><span dir="LTR" class=""></span><span lang="EN-US" dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><span dir="LTR" class=""></span><span dir="LTR" class=""></span>0504153974</span>
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<div class="MsoNormal" dir="RTL" style="text-align:right;direction:rtl;unicode-bidi:
embed"><span lang="EN-US" dir="LTR" style='font-size: 14pt; font-family: "Times New Roman", serif' class=""><img id="58B9F669-83C1-4B97-BF60-1A509DE9AA58" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExODI4NzY1MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.skudr0Dd8KVzfeRY-Zj4SA_Vpoi-Bbz3BoOPz0KV7ws" class=""><img id="27471AF5-D8EB-454A-9166-02142FF9A5A3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExODI4NzY1NCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.WkeWqZt7cdXtn7MoWSh_xHmD6lbr0lyIJpSOmTbv27k" class=""><img id="5F1C8FB8-F986-4058-9F9A-FACEA859FE7F" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExODI4NzY1NSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.n-uV7fDxMTMnm_FwADuML2g_rozAnNsPjd4OfslAvWE" class=""><img id="455DD634-E1B0-468C-A42B-B60F78E7E31F" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzExODI4NzY1NiwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.EoiH4g_nFbVwweB4PMddknGqy9dui9R2tWmwd7H7En8" class=""></span></div>

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<div>On 13 Jun 2020, at 1:37 pm, Centrepoint &lt;<a href="mailto:[email-masked]" class="" rel="noreferrer">[email-masked]</a>&gt; wrote:<br class="Apple-interchange-newline">
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px" class=""><div dir="ltr" class=""><div dir="ltr" class="">
<div dir="rtl" class=""><span dir="rtl" class=""> مرحبا، واجد</span></div>
<div dir="rtl" class=""><br style='font-family: "times new roman", "new york", times, serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px' class=""></div>
<div dir="rtl" class="">شكرا على تواصلك معنا.</div>
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<div dir="rtl" class="">بعد التحقق من طلبك مع شريك الشحن تبين لنا ان طلبك قد تم شحنه بالكامل  </div>
<div dir="rtl" class=""><br style='font-family: "times new roman", "new york", times, serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px' class=""></div>
<div dir="rtl" class=""><strong dir="rtl" class="">إذا كنت مازلت تعتقد ان هناك نقص في شحن طلبك يرجى معاودة التواصل بنا مع اسم المنتج الناقص الكامل</strong></div>
<div dir="rtl" style="direction: ltr" class="">لقد تم رفع طلبك للجهة المعنيةلاسترداد المبلغ مقابل المرتجعات  في أسرع وقت ممكن. وسيتم التواصل معكم في حال وجود أي معلومات جديدة</div>
<div dir="rtl" style="direction: ltr" class=""><br style='font-family: "times new roman", "new york", times, serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px' class=""></div>
<div dir="rtl" class="">يرجى الرد خلال 24 ساعة مالم سوف يتم اغلاق القضية تلقائيا.</div>
<div dir="rtl" class=""><br style='font-family: "times new roman", "new york", times, serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px' class=""></div>
<div dir="rtl" class="">لا تتردد في التواصل معنا في حال وجود أي إستفسارات أخرى.</div>
<div dir="rtl" class=""><br style='font-family: "times new roman", "new york", times, serif, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, "Helvetica Neue", Arial, sans-serif; font-size: 16px' class=""></div>
<div dir="rtl" class="">اصدقائك</div>
<div dir="rtl" class="">فريق الدعم.</div>
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