Subject: Ticket Assigned - Conversation with lemlem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 26 Jan 2022 21:25:46 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with lemlem lemlem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  lemlem Bot:  Hi Lemlem ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer 
 may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0522784572            01:11 AM, 27th Jan                   Abdulqader                   Hi lemlem, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:12 AM, 27th Jan                     lemlem                    Yea tnx           01:12 AM, 27th Jan                     lemlem                    Pls i want return item           01:13 AM, 27th Jan                  
  Abdulqader                   Could you please share your order number so that I can assist you further?           01:13 AM, 27th Jan                     lemlem                    Just a min pls           01:13 AM, 27th Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           01:18 AM, 27th Jan                     lemlem                    Yes           01:19 AM, 27th Jan                     lemlem                    #9555460537           01:20 AM, 27th Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           01:20 AM, 27th Jan                     lemlem                    I want return the perfume           01:20 AM, 27th Jan                     lemlem                    Ok           01:20 AM, 27th Jan                   Abdulqader                   Kindly note the return request has been created., please note the courier partner may take up to 3 - 5 
 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (+971522784572). If the collection has still not been done after allowing that time please do get back to us and let us know, we will be happy to assist you further.           01:23 AM, 27th Jan                   Abdulqader                   Is there anything else may I assist you with?           01:24 AM, 27th Jan                     lemlem                    Tnx that's all           01:25 AM, 27th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:25 AM, 27th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3815599