Subject: New Reply Received - Re: Your refund is on its way
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 23 Jan 2022 04:30:45 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Dear Team, </div>
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<div>Thanks for your reply, </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5OTU0OTYxNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.hCyV_OscI1w-WnZe8jzSVutGtTYc8ZW18E1ltaJZEXU"></div>
<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">As mentioned earlier many times, the total amount to be refunded is AED 505 not only AED 315 (see attached).</span></div>
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<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">Both items returned not only one, my below email was to follow up the refund for the 2nd item.</span></div>
<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)"><br></span></div>
<div><span style="-webkit-tap-highlight-color: rgba(0, 0, 0, 0)">Waiting your reply, </span></div>
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<br><div dir="ltr">Best Regards,<div>Alaa Omara</div>
<div>0506752004</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 22 Jan 2022, at 11:25 PM, Shoemart &lt;[email-masked]&gt; wrote:<br><br>
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	<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
<div dir="ltr"><div dir="ltr">Hi Alaa,<br><br>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of the amount (AED315.00) on (1/5/22) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days Kindly check your statement bank..</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3730938