Subject: Ticket Assigned - Conversation with sharmaine
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 22 Jan 2022 21:32:44 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sharmaine sharmaine                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sharmaine Bot:  Hi Sharmaine ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - 
 card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0522130292            01:21 AM, 23nd Jan                     sharmaine                    thank you           01:21 AM, 23nd Jan                   Abdulqader                   Hi Sharmaine, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:22 AM, 23nd Jan                     sharmaine                    Can you help me to get my money bac
 k from tabby payment           01:22 AM, 23nd Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           01:23 AM, 23nd Jan                     sharmaine                    0522130292           01:23 AM, 23nd Jan                     sharmaine                             01:23 AM, 23nd Jan                     sharmaine                    #9555245423           01:23 AM, 23nd Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           01:24 AM, 23nd Jan                     sharmaine                    please           01:24 AM, 23nd Jan                   Abdulqader                   We'd like to confirm you that order 9555245423  has not been placed successfully as the payment from your credit card used has been unsuccessful.   Please note that the transaction has only been authorized and not captured. An authorized transaction means that the transa
 ction amount has been blocked by the card issuing bank.  If a transaction is not captured, it will be reversed back to the card. You can also contact your bank to confirm the same information.            01:25 AM, 23nd Jan                     sharmaine                    how can i get the money back?           01:25 AM, 23nd Jan                     sharmaine                    they deducted 64aed           01:25 AM, 23nd Jan                   Abdulqader                   if the amount has been deducted we request you to raise objection to your bank and they will check & assist you about the refund.           01:26 AM, 23nd Jan                     sharmaine                    may i know the liv. customer service number           01:26 AM, 23nd Jan                   Abdulqader                   You can contact our customer support team on 800-629823           01:27 AM, 23nd Jan                   Abdulqader                   Is there anything else may I assist you with?           01:28
  AM, 23nd Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:32 AM, 23nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3799028