Subject: Ticket Assigned - Conversation with ahmed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Jan 2022 22:46:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ahmed ahmed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ahmed Bot:  Hi Ahmed ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9541467869 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504489023            02:42 AM, 19th Jan                   Abdulqader                   Hi Ahmed, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:43 AM, 19th Jan                     ahmed                    Hi           02:43 AM, 19th Jan                     ahmed                    My order is takong longer than expected           02:43 AM, 19th Jan                     ahmed                    It is pickup order not delivery           02:43 AM, 19th Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           02:44 AM, 19th Jan                     ahmed                    Okay take your time           02:44 AM, 19th Jan                   Abdulqader                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           02:44 AM, 19th Jan                   Abdulqader                   Is there anything else may I assist you with?           02:45 AM, 19th Jan                     ahmed                    No thanks           02:45 AM, 19th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:46 AM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3783451