Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Jan 2022 22:20:24 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Plz cancel my order .  Reason:-           02:11 AM, 19th Jan                     User                    I have already purchased from Mall of muscat centerpoint .           02:12 AM, 19th Jan                     User                    So please cancel my all orders.           02:12 AM, 19th Jan                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:12 AM, 19th Jan                     User                    Thank you           02:12 AM, 19th Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           02:12 AM, 19th Jan                     User                    Order # 1639815368           02:15 AM, 19th Jan                     User                    and           02:15 AM, 19th Jan                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           02:15 AM, 19th Jan                   Abdulqader                   Is there anything else may I assist you with?           02:16 AM, 19th Jan                     User                    Order # 1639498717           02:17 AM, 19th Jan                     User                    Okay …           02:17 AM, 19th Jan                     User                    I brought the same items from mall of. Muscat center point .           02:18 AM, 19th Jan                   Abdulqader                   we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           02:18 AM, 19th Jan                     User                    Sure . I’ll do the same what I said to me .           02:19 AM, 19th Jan                     User                    Thank you so much  for your valuable reply.           02:19 AM, 19th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:19 AM, 19th Jan                     User                    Wishing you the same.           02:20 AM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3783420