Subject: Ticket Assigned - Conversation with navilla
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Jan 2022 20:54:19 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with navilla navilla                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  navilla Bot:  Hi Navilla ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9548564918 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503620121            12:38 AM, 19th Jan                   Abdulqader 
                   Hi Navilla, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:39 AM, 19th Jan                     navilla                    Order 9548564918 .i want to cancel 1 item for baby wrap. Only 1 quantity but  i click 2.is ut possible to cancel 1 item           12:40 AM, 19th Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           12:41 AM, 19th Jan                   Abdulqader                   Kindly confirm that you want to cancel this item junior Printed Baby Wrap - Set of 3 (1 quantity)           12:43 AM, 19th Jan                     navilla                    Yes sir plz only 1 quantity           12:43 AM, 19th Jan                     navilla                    Cancel           12:44 AM, 19th Jan                     navilla                    Just now i order.im so sorry           12:44 AM, 19th Jan                   Abdulqader                   We request you to 
 allow us for sometime.           12:45 AM, 19th Jan                     navilla                    Ok           12:45 AM, 19th Jan                   Abdulqader                   Kindly note i have canceled the item successfully.           12:48 AM, 19th Jan                   Abdulqader                   Is there anything else may I assist you with?           12:48 AM, 19th Jan                     navilla                    Thank u sir. I received mesg already           12:48 AM, 19th Jan                     navilla                    No more sir.thank u so mch           12:48 AM, 19th Jan                     navilla                    Can u send me how mch total i will pay           12:49 AM, 19th Jan                   Abdulqader                   the amount is AED 180           12:50 AM, 19th Jan                     navilla                    Ok noted.thank u so mch.           12:50 AM, 19th Jan                   Abdulqader                   It was a pleasure to assist you. Thank y
 ou for shopping with us.  Have a wonderful day.           12:53 AM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3783308