Subject: Ticket Assigned - Conversation with hakimuddin
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 18 Jan 2022 20:20:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hakimuddin hakimuddin                    Bot:  Hi again! Bot:  Please enter your name Customer:  hakimuddin Bot:  Hi Hakimuddin ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:13 AM, 19th Jan                   Abdulqader                   Hi Hakimuddin, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:13 AM, 19th Jan                     hakimuddin                    I have ordered through online and requested for return           12:14 AM, 19th Jan                     hakimuddin                    But nobody came           12:14 AM, 19th Jan                     hakimuddin                    Its been more tgan 5 days           12:14 AM, 19th Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           12:15 AM, 19th Jan                     hakimuddin                    8123113901           12:16 AM, 19th Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           12:16 AM, 19th Jan                   Abdulqader                   please note the order has been shipped on 18/01/2022. may take up to 3 - 5 business days to arrange the collection. They will contact you on the following contact number when arranging the collection with you: (96597915282).           12:17 AM, 19th Jan                     hakimuddin                    Okay           12:18 AM, 19th Jan                   Abdulqader                   Is there anything else may I assist you with?           12:18 AM, 19th Jan                     hakimuddin                    No thankyou           12:20 AM, 19th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:20 AM, 19th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3783217