Subject: Ticket Assigned - Conversation with waleed
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 17 Jan 2022 22:15:26 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with waleed waleed                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  waleed Bot:  Hi Waleed ,what do you need help with? Customer:  /startOver Bot:  Hi Waleed ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Bahrain Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your pay
 ment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097333388189            01:54 AM, 18th Jan                   Abdulqader                   Hi Waleed, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:54 AM, 18th Jan                     waleed                    Hi           01:55 AM, 18th Jan                     waleed                    If the item in the app 
 is 2 for 5           01:55 AM, 18th Jan                     waleed                    How can i buy it from the app           01:55 AM, 18th Jan                     waleed                    One is 3 bd but 2 is 5bd           01:56 AM, 18th Jan                     waleed                    But in the system i cannot buy with this price even if i buy 2           01:56 AM, 18th Jan                   Abdulqader                   Kindly provide us the name of the item.           01:57 AM, 18th Jan                     waleed                    Kids jogger           01:57 AM, 18th Jan                     waleed                    13-15           01:57 AM, 18th Jan                     waleed                    Boys           01:58 AM, 18th Jan                   Abdulqader                   Kindly share the picture of the item so I can assist better.           01:58 AM, 18th Jan                     waleed                    Suppose any item           01:59 AM, 18th Jan                     w
 aleed                             02:00 AM, 18th Jan                     waleed                    Consider any item           02:00 AM, 18th Jan                     waleed                    What will be the procedure           02:00 AM, 18th Jan                     waleed                    I hope you are getting what i mean           02:01 AM, 18th Jan                   Abdulqader                   We request you to allow us for sometime to check it.           02:02 AM, 18th Jan                     waleed                    Take your time           02:03 AM, 18th Jan                   Abdulqader                   Kindly note we can not find this offer           02:06 AM, 18th Jan                   Abdulqader                   Hi, I'm not getting a response from you. Are we still connected?           02:10 AM, 18th Jan                   Abdulqader                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us 
 in case of any unanswered query.           02:15 AM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3779352