Subject: Ticket Assigned - Conversation with aibin alex
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 17 Jan 2022 21:00:44 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aibin alex aibin alex                    Bot:  Hi again! Bot:  Please enter your name Customer:  aibin alex Bot:  Hi Aibin Alex ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Kuwait Bot:  Please enter your order number to continue Customer:  6633903 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            12:51 AM, 18th Jan                   Abdulqader                   Hi Aibin, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           12:52 AM, 18th Jan 
                     aibin alex                    Hi....I would like to know the status of this order...order no. 8144928407.....           12:52 AM, 18th Jan                     aibin alex                    It's still showing verifying payment and the amount had got debited           12:53 AM, 18th Jan                   Abdulqader                   Your payment for order 8144928407 is being processed, and it may take up to an hour. We'll notify you when your order is confirmed.           12:54 AM, 18th Jan                     aibin alex                    Ok....I would like to cancel it...           12:54 AM, 18th Jan                   Abdulqader                   Kindly wait 1 hour when your order is confirmed I can able to cancel it.           12:56 AM, 18th Jan                     aibin alex                    Ok thank you           12:56 AM, 18th Jan                   Abdulqader                   Is there anything else may I assist you with?           12:56 AM, 18th Jan       
             Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:00 AM, 18th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3779253