Subject: Ticket Assigned - Conversation with abdullah alali
From: Home Centre UAE <[email-masked]>
To: [email-masked]
Date: Mon, 17 Jan 2022 19:54:56 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abdullah alali abdullah alali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  abdullah alali Bot:  Hi Abdullah Alali ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0096566667122            11:42 PM, 17th Jan                   Abdulqader                   Hi Abdullah, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           11:42 PM, 17th Jan                     abdullah alali                    I canceled my order just one hour after the payment and still didn’t get the money           11:43 PM, 17th Jan                     abdullah alali                    I paid with Mastercard           11:43 PM, 17th Jan                     abdullah alali                    January 10           11:43 PM, 17th Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           11:45 PM, 17th Jan                     abdullah alali                    Ok wait           11:45 PM, 17th Jan                     abdullah alali                    8123019576           11:45 PM, 17th Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           11:47 PM, 17th Jan                     abdullah alali                    Ok           11:47 PM, 17th Jan                   Abdulqader                   Kindly contact with the team for home center by this link : https://www.homecentre.com/kw/en/write-to-us           11:49 PM, 17th Jan                     abdullah alali                    What do u mean           11:49 PM, 17th Jan                     abdullah alali                    So u don’t know what is the problem ?           11:51 PM, 17th Jan                   Abdulqader                   Your order is  homecenter you can call team for HOMECENTRE tel:18-60-190           11:51 PM, 17th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           11:54 PM, 17th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3779095