Subject: Ticket Assigned - Conversation with jhen
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 14 Jan 2022 18:27:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jhen jhen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jhen Bot:  Hi Jhen ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  1001973021 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9523145553 Bot:    Your order status is  : Returned   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter y
 our number Customer:  0508421413            10:12 PM, 14th Jan                   Abdulqader                   Hi Jhen, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:12 PM, 14th Jan                     jhen                    By mistake put wrong mobile number           10:13 PM, 14th Jan                     jhen                    Order return           10:13 PM, 14th Jan                     jhen                    Can you correct and send again           10:13 PM, 14th Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           10:15 PM, 14th Jan                     jhen                    Ok           10:15 PM, 14th Jan                   Abdulqader                   Kindly confirm this your number 971550842141           10:16 PM, 14th Jan                     jhen                    That was wrong           10:16 PM, 14th Jan                     jhen                    Can you upd
 ate           10:16 PM, 14th Jan                     jhen                    0508421413           10:16 PM, 14th Jan                     jhen                    This is right number           10:16 PM, 14th Jan                   Abdulqader                   But your order  has been returned back to our warehouse by the courier.           10:18 PM, 14th Jan                     jhen                    So what now           10:19 PM, 14th Jan                     jhen                    I have to place again           10:19 PM, 14th Jan                   Abdulqader                   we would recommend placing the order again using a suitable mode of payment. We'll make sure you get your items this time.           10:19 PM, 14th Jan                   Abdulqader                   Is ther anything else may I assist you with?           10:22 PM, 14th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.    
        10:27 PM, 14th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3766078