Subject: New Reply Received - Re: Your products are on the way
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 11 Jan 2022 02:22:52 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div dir="auto">Hi,</div>
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<div dir="auto">I have another unattempted delivery message &amp; a message saying they now couldn’t find my house.</div>
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<div dir="auto">I have purchased (&amp; received) the item from another store now. </div>
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<div dir="auto">Can I please ask you just process my refund? I no longer need the item from Babyshop.</div>
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<div dir="auto">From my messages I would also have a word to the courier company as they’ve really let you down.</div>
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<div dir="auto">Please let me know once my refund has been processed.</div>
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<div dir="auto">Thanks</div>
<div dir="auto">April </div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5NTM3NzIyMywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.cuIYwEP8SxJTBQhhBjwJH5ApSb9CKDFDUhB8rccYM10" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 11 Jan 2022 at 1:51 am, Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi April,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>We would like to inform you that we are again checking it with the relevant team regarding the issue for order id - 9521904729  and will get back to you as soon as possible.<br><br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3718811