Subject: New Reply Received - Return
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 10 Jan 2022 11:31:04 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Return  Ticket comment <div><br></div>
<div dir="auto">I am not buy this item on 23 dec i buy it 1 jan <br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 10 Jan 2022 at 2:44 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">Hi Amira,<br><br>We apologize for the inconvenience caused to you.<br><br>This is clearly not the experience we want our customers to have when they shop with us. <br><br> Whenever a customer places an order, it goes through the quality check process. Our quality check professionals always checks if the items are in good shape or not. <br><br>As per our return policy, we can only accept return requests if they are made within 14 days after the delivery of the products. You purchased this item on (Dec 23, 2021), so we won't be able to initiate a return request here. <br><br>Feel free to get in touch with us for further assistance. Please let us know about your feedback.<br><br>Your friends,<br>The Support Team</div></div></div>

	

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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3743604