Subject: New Reply Received - Re: Your refund is on its way
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 10 Jan 2022 09:03:40 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your refund is on its way  Ticket comment <div>Hi,</div>
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<div>Sorry i did not understand what you said below.</div>
<div>Does it mean that you did not received yet in full the returned items? </div>
<div>As per below, total request refund is AED 242 but confirmed refund is AED 155 only.</div>
<div>Please confirm.</div>
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<div>Regards,</div>
<div>Edrslin<br><br><div dir="ltr">Sent from my iPhone</div>
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<div>On 9 Jan 2022, at 10:27 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr"> Hi Edralin</div>
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<div style="clear: both">Thank you for reaching out to us and giving us the opportunity to serve you.<br><div>​</div>
<div>We would like to inform you that your product will take 2 - 3 business days to reach our warehouse and it will take us 2 - 3 business days from the time we receive your return to conduct a quality check and issue your refund.</div>
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<div>Once the refund is processed the amount you paid online will be refunded back to your original payment method within 7-14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3742927