Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 09 Jan 2022 22:12:04 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hello Today I order some dress and I used my shukran card  balance and I placed the  order also but unfortunately I placed wrong size dress and I cancelled my order but my shukran card balance also I lost  pls help me to get my balance  back.           02:02 AM, 10th Jan                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:03 AM, 10th Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           02:04 AM, 10th Jan                     User                    Ok           02:04 AM, 10th Jan                     User                             02:06 AM, 10th Jan                     User                    #1622854613           02:07 AM, 10th Jan                   Abdulqader
                    We would like to inform that your Shukran points have already been credited to your Shukran account. However, you will not be able to use these points for the next 14 days.           02:08 AM, 10th Jan                   Abdulqader                   Is ther anything else may I assist you with?           02:09 AM, 10th Jan                     User                    But when I check my shukran card balance  it shows 0           02:09 AM, 10th Jan                   Abdulqader                   We can definitely help you with your Shukran card details. Call the Shukran team on +96824649600 or email them at [email-masked] to get it sorted out!           02:10 AM, 10th Jan                     User                    Ok thanks           02:11 AM, 10th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:11 AM, 10th Jan                                          View 
 conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3743682