Subject: New Reply Received - Missing pyjama set
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 08 Jan 2022 19:16:02 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Missing pyjama set  Ticket comment <br><div>Why are you using the word “Exchange”??</div>
<div>Theres nothing to exchange!</div>
<div>I am asking for the missing item, it was incomplete!</div>
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<div>I need my missing items!</div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5NDgwNDUwOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.jijiLSVvDM5LWwDoK9d-I1TmN0mftjeC31aiSvkAEYU"><br>
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<br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 8 Jan 2022, at 10:18 PM, Splash &lt;[email-masked]&gt; wrote:<br><br>
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<blockquote><div dir="ltr"><div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
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<div dir="ltr">​Hi Geraldine,<br><br>Thanks for your response.<br><br>We are truly sorry for the inconvenience caused to you.<br><br>​Sorry, we can't send the missing product., we do not have an exchange option available online at this time. You can return online purchases.</div>
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<br>We really appreciate your understanding and cooperation. Feel free to reach us out for any further assistance.<br><br>Your friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3732968