Subject: Ticket Assigned - Conversation with shuhaila
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 08 Jan 2022 07:09:55 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shuhaila shuhaila                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i ordered 14 size pantie Bot:  Please enter your name Customer:  centrepoint send me a pantie 14 size,14,10,13 size in one packet Bot:  Please enter your name Customer:  shuhaila Bot:  Hi Shuhaila ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971551306433            02:21 AM, 08th Jan                   Abdulqader                   Hi , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:22 AM, 08th Jan                     shuhaila                    I want to return my pantie           02:23 AM, 08th Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           02:23 AM, 08th Jan                     shuhaila                    9521984562           02:24 AM, 08th Jan                     shuhaila                    Hello           02:25 AM, 08th Jan                     shuhaila                    Reply pls           02:26 AM, 08th Jan                   Abdulqader                   We understand you are facing issue with the item you recently purchased from our website. Unfortunately the item you are trying to return comes under the category of non-returnable products which explains why you cannot see a return option.  As per the policy, ( Set of 5 - Assorted High Leg Briefs with Lace Rim) products sold on our website and on our stores are non-returnable products. Hence, they can't be returned or exchanged.           02:26 AM, 08th Jan                     shuhaila                    Why u send different size           02:27 AM, 08th Jan                     shuhaila                    In one pack           02:28 AM, 08th Jan                   Abdulqader                   We sincerely apologize for any inconvenience caused however, we request you to please share with us an image of the item showing issue so that we can investigate further and assist you accordingly with this.           02:29 AM, 08th Jan                     shuhaila                    This is not free           02:29 AM, 08th Jan                     shuhaila                    I ordered with cash           02:29 AM, 08th Jan                   Abdulqader                   we request you to please share with us an image of the item showing issue           02:30 AM, 08th Jan                     shuhaila                    What apologise. Send in damage one .why not return           02:30 AM, 08th Jan                     shuhaila                             02:32 AM, 08th Jan                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           02:32 AM, 08th Jan                     shuhaila                    Immediately please           02:33 AM, 08th Jan                     shuhaila                    Centrepoint cheet           02:34 AM, 08th Jan                     shuhaila                    Centrepoint cheating customer           02:34 AM, 08th Jan                   Abdulqader                   Is ther anything else may I assist you with?           02:36 AM, 08th Jan                     shuhaila                    Pls i want to return my order           02:37 AM, 08th Jan                     shuhaila                    Immediately           02:39 AM, 08th Jan                   Abdulqader                   we will be on touch with you and contact you on your email           02:40 AM, 08th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:40 AM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3734158