Subject: Ticket Assigned - Conversation with hello youmna
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 08 Jan 2022 05:59:30 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hello youmna hello youmna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hello youmna Bot:  Hi Hello Youmna ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9522630370 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  561211504            05:13 AM, 08th Jan             
       Abdulqader                   Hi Youmna, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           05:15 AM, 08th Jan                     hello youmna                    Hi           05:16 AM, 08th Jan                     hello youmna                    Please i need to edit my mobile for my last order +971561211504 order number 9522630370           05:16 AM, 08th Jan                   Abdulqader                   We would like to inform you that due to the security reason, we are not authorized to make any changes on our customers account. If you wish to change the phone number, you can login on your account and from setting option, you can update your correct phone number.   We would like to inform that we are going to update your provided phone number to the courier team as your order is already shipped from the warehouse           05:17 AM, 08th Jan                     hello youmna                    Not for the accout           05:18 AM, 08th Jan 
                     hello youmna                    It is the delivery shopping number           05:18 AM, 08th Jan                     hello youmna                    I already edit it but after i submeted the order           05:18 AM, 08th Jan                   Abdulqader                   we are going to update your number to the courier.           05:19 AM, 08th Jan                   Abdulqader                   Is there anything else may I assist you with?           05:19 AM, 08th Jan                     hello youmna                    Thank you abdulqader           05:19 AM, 08th Jan                     hello youmna                    Have a nice day ?           05:19 AM, 08th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:20 AM, 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/37342
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