Subject: Ticket Assigned - Conversation with jamela
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sat, 08 Jan 2022 01:01:06 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jamela jamela                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jamela Bot:  Hi Jamela ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9522564765 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0568696866            04:50 AM, 08th Jan                   Abdulqader      
              Hi Jamela, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:52 AM, 08th Jan                     jamela                    Hello Abdulqader           04:52 AM, 08th Jan                     jamela                    I just wana ask           04:52 AM, 08th Jan                     jamela                    Why one of my order is cancelled?           04:53 AM, 08th Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           04:53 AM, 08th Jan                     jamela                    Ok thanks           04:53 AM, 08th Jan                   Abdulqader                   The Set of 3 - Sustainable Solid Lightly Padded Seamless Bra) in your order ID 9522564765  went out of stock, so we've partially shipped your order and the amount of AED XXX will be refunded back to your debit or Credit Card in 7-14 working days.   We apologize for the inconvenience caused and thank you for 
 your patience.           04:54 AM, 08th Jan                     jamela                    Out of stock??  But in the online store it was still there           04:55 AM, 08th Jan                   Abdulqader                   We are truly sorry to hear that you are facing issues while trying to add an item to the shopping cart. This is surely not the experience we want our customers to have when they shop with us.  Due to its high demand; the item might have been added and ordered already when the item came back in stock.  We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience better.           04:56 AM, 08th Jan                   Abdulqader                   Is there anything else may I assist you with?           04:57 AM, 08th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:00 AM, 
 08th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3734265