Subject: Ticket Assigned - Conversation with aysha
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 05 Jan 2022 00:50:32 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with aysha aysha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  aysha Bot:  Hi Aysha ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7322168093 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097336313037            04:34 AM, 05th Jan                   Abdulqader                   Hi Aysha
 , thank you for contacting us. I'm Abdulqader. I will be happy to help you.           04:35 AM, 05th Jan                     aysha                             04:35 AM, 05th Jan                     aysha                    there was an item canceled why           04:36 AM, 05th Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           04:37 AM, 05th Jan                     aysha                    please i need the jacket           04:38 AM, 05th Jan                     aysha                    send it with my order           04:38 AM, 05th Jan                     aysha                    even if it another size when i ordered all sizes were available           04:38 AM, 05th Jan                   Abdulqader                   The 163678393 - - Solid Parka Jacket with Text Print Hood) in your order ID 7322168093 went out of stock, so we've partially shipped your order and the invoice has been amended           04:41 AM, 
 05th Jan                     aysha                    why they didn't confirm me before and it was available when i did the order i need the other size no problem           04:41 AM, 05th Jan                     aysha                    not my problem           04:42 AM, 05th Jan                     aysha                    how it went out of stock after i add it to my order!!!!!           04:42 AM, 05th Jan                     aysha                    ?           04:43 AM, 05th Jan                   Abdulqader                   We are truly sorry to hear that you are facing issues while trying to add an item to the shopping cart. This is surely not the experience we want our customers to have when they shop with us.  Due to its high demand; the item might have been added and ordered already when the item came back in stock.  We can understand that this must be really annoying and frustrating for you, but be assured we would surely get it sorted to make your shopping experience bett
 er.           04:43 AM, 05th Jan                   Abdulqader                   Is there anything else may I assist you with?           04:45 AM, 05th Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:50 AM, 05th Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3719790