Subject: Ticket Assigned - Conversation with hi
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 02 Jan 2022 18:44:22 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0525426671            10:31 PM, 02nd Jan                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:31 PM, 02nd Jan                     hi                    Waiting           10:31 PM, 02nd Jan                     hi                    Hi           10:32 PM, 02nd Jan                     hi                    I requested to return items from my order but no one came or contacted me to pick it up           10:32 PM, 02nd Jan                     hi                    May I know when will you come to take the items and process the refund?           10:33 PM, 02nd Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           10:34 PM, 02nd Jan                     hi                    9519685561           10:35 PM, 02nd Jan                   Abdulqader                   We request you to allow us for sometime to check your order.           10:37 PM, 02nd Jan                     hi                    This is the order number  #9519685561           10:37 PM, 02nd Jan                     hi                    Ok I’m waiting for your update           10:37 PM, 02nd Jan                   Abdulqader                   We sincerely apologize for any inconvenience caused,  We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.           10:39 PM, 02nd Jan                   Abdulqader                   Is there anything else may I assist you with?           10:40 PM, 02nd Jan                     hi                    No thank you           10:42 PM, 02nd Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:42 PM, 02nd Jan                     hi                    I will be waiting for your update           10:42 PM, 02nd Jan                   Abdulqader                   we will be on touch with you and contact you on your email           10:43 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3707336