Subject: Ticket Assigned - Conversation with i am rosecel
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 02 Jan 2022 18:36:02 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with i am rosecel i am rosecel                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  i am rosecel Bot:  Hi I Am Rosecel ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9521936169 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0523171387            10:23 PM, 02nd Jan          
          Abdulqader                   Hi Rosecel, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           10:23 PM, 02nd Jan                     i am rosecel                    Regarding to my order.  I think I did something wrong           10:24 PM, 02nd Jan                     i am rosecel                    Can I change the size of the shoes that I was ordered?           10:25 PM, 02nd Jan                     i am rosecel                    Instead of size 37 change to 36.           10:26 PM, 02nd Jan                   Abdulqader                   We apologize, the order cannot be modified if the orderis completed successfully.           10:27 PM, 02nd Jan                     i am rosecel                    So what solution I can do?           10:27 PM, 02nd Jan                   Abdulqader                   We can cancel the order if you agree.           10:28 PM, 02nd Jan                     i am rosecel                    Is that okay?           10:
 29 PM, 02nd Jan                     i am rosecel                    Or no need.  I will have that one.  Thanks           10:30 PM, 02nd Jan                   Abdulqader                   Is ther anything else may I assist you with?           10:31 PM, 02nd Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           10:35 PM, 02nd Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3707289