Subject: Ticket Assigned - Conversation with nadine
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 31 Dec 2021 23:11:28 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nadine nadine                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nadine Bot:  Hi Nadine ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  971561385625            02:54 AM, 01st Jan                     nadine                    Okay I'd rather to chat here           02:54 AM, 01st Jan
                    Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:55 AM, 01st Jan                     nadine                    Hello i have bought a jacket two days ago from mall of eimarate now i wanna just exchange it with another color can you get it to home?           02:59 AM, 01st Jan                     nadine                    And another size too           02:59 AM, 01st Jan                   Abdulqader                   Could you please share your order number so that I can assist you further?           03:00 AM, 01st Jan                     nadine                             03:02 AM, 01st Jan                     nadine                    The second one on the bill           03:03 AM, 01st Jan                     nadine                             03:03 AM, 01st Jan                   Abdulqader                   We would like to inform you that store and online are two different platforms, we are o
 nline support team and we do not have any information regarding the store produc.  However, we request you to please contact or visit any nearby stores as they would be assist you in this regards.           03:04 AM, 01st Jan                     nadine                    Okay           03:05 AM, 01st Jan                   Abdulqader                   Is ther anything else may I assist you?           03:05 AM, 01st Jan                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:09 AM, 01st Jan                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3698350