Subject: New Reply Received - Not received complete order
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 31 Dec 2021 07:49:07 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Not received complete order  Ticket comment <div dir="auto">Good morning,<div dir="auto">
<br><div dir="auto">Thank you for your reply,</div>
<div dir="auto">I tried but it does not show the price of one item alone but of both the items while checkout. It doesn't seems like working.</div>
<div dir="auto">Each item is of R.O 2.500, but the subtotal is R.O 5.000.</div>
<div dir="auto">I'm attaching the screenshot for your reference below. </div>
<div dir="auto">Please check and let me know.</div>
<div dir="auto"><br></div>
<div dir="auto">Thank you &amp; best regards.</div>
<div dir="auto"><br></div>
</div>
</div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, 31 Dec 2021, 2:23 am Max, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr">
<div><font color="#000000" dir="ltr">Hi Hifza,</font></div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></span></div>
<div><span dir="ltr" style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for contacting us.</span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div>
<span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">​</span><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif' dir="ltr">To avail the buy 1 get 1 promotion you need to buy one product and choose any other product, of equal or lesser value, and add it to your cart along with that item. </span>
</div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>If both items have same value than you will only be paying for the value of one item. If both items has different value than the higher value will the order value.</span></div>
<div><span style='box-sizing:border-box;word-break:break-word;color:rgb(0,0,0);font-family:-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,blinkmacsystemfont,"segoe ui",roboto,"helvetica neue",arial,sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'> </span></div>
<div>We thank you for your understanding and cooperation. <span style="box-sizing:border-box;word-break:break-word">Feel free to reach out to us if you need any further assistance.</span>
</div>
<div><br style="box-sizing:inherit;font-weight:inherit"></div>
<div>Your friends,</div>
<div dir="ltr">The Support Team</div>
</div></div></div>

	

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Attachments :
1. <a href='http://helpae.maxfashion.com/helpdesk/attachments/2043292541526'>IMG-20211231-WA0000.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3693437