Subject: New Reply Received - STILL NOT YET RECEIVEC REFUND AMOUNT CANCALLED ORDERS
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 28 Dec 2021 19:28:53 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  STILL NOT YET RECEIVEC REFUND AMOUNT CANCALLED ORDERS  Ticket comment <div dir="auto">
<div dir="auto">Dear Team,
<div dir="auto">First of all i can"t wait any more for my money i need my money with in 24 houre to my AC otherwise as i said to you i will take legal action against you..and 2nd thing there is 2 order Cancalled not 1 i need 266 sar. 1 amount and another is
 298 sar...</div>
<div dir="auto">Waitng your respond...</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 28 Dec 2021 10:07 pm, Centrepoint &lt;[email-masked]&gt; wrote:<br>
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<div dir="ltr">Hi Gulam,<br>
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<div>Thank you for reaching out to us.</div>
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We apologize for the inconvenience that has happened.</div>
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Regarding the order: 6372915673 Please note that the refund has been processed successfully from our side for the amount (<span style="white-space:pre">    </span><br>
SAR266.00), however due to some concerns with the payment vendor, the refund has been rejected.</div>
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Rest assured our team has already advised the payment vendor to manually process the rejected refund from their side. The refund processing takes approximately 14-28 days.</div>
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<div>Feel free to reach out to us for any further assistance.</div>
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Your Friends</div>
<div dir="ltr">The Support Team</div>
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<span style="font-size:0px;font-family:'fdtktid';min-height:0px;height:0px;max-height:0px;line-height:0px;color:#ffffff">3679780:1125156</span>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3679780