Subject: New Reply Received - Order 9519567903 Issue - Return Request
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 27 Dec 2021 19:30:15 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Order 9519567903 Issue - Return Request  Ticket comment <div dir="ltr"></div>
<div dir="ltr">Order (all items) was already collected by courier - please advise on refund status of 40.5 AED</div>
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<div>On Dec 19, 2021, at 2:24 AM, Heather Fawcett &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">As per my original email all 3 pkgs were opened and I requested return / refund of all three items the order (not just the damaged pkg with missing items) - please arrange for shipper collection &amp; process full order refund <div dir="ltr"><br></div>
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<img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5MTUxOTUzOCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.0FIYqQmedYMoo1koNRJ8r-3b8_TjS9x8J9pa6CdNGgA"><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI5MTUxOTUzOSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.BX_u_Zd9ffUwtviyvX-KS5NtYRTw0MtPyhR0pCNnHbY"><br>
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<br><blockquote>On Dec 19, 2021, at 2:12 AM, Centrepoint &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Dear ,</div>
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<div>Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We would like to inform you that we have processed the refund of amount (AED14.40) on (19/12/2021) and the amount you paid online will be refunded back to your original payment method within 7- 14 working days.</div>
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<div>We thank you for your understanding and cooperation. Feel free to reach out to us if you need any further assistance.</div>
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<div>Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3628780