Subject: New Reply Received - Return Request
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 27 Dec 2021 17:00:02 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Return Request  Ticket comment <div dir="ltr">Thank you for your response. <div><br></div>
<div>What is the status of this return request <span style="font-family:Helvetica,Arial,sans-serif;font-size:16px;color:rgb(0,185,229)">1001759904</span><span style="color:rgb(32,32,32);font-family:Helvetica,Arial,sans-serif;font-size:16px"> for order </span><span style="font-family:Helvetica,Arial,sans-serif;font-size:16px;color:rgb(0,185,229)">9516803408</span>
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<font color="#00b9e5"><span style="font-size:16px"><br></span></font><div><div dir="ltr" class="gmail_signature"><div dir="ltr"><div><div dir="ltr">
<div><span style="font:400 13.33px/19.99px Arial,Helvetica,sans-serif;text-align:left;color:rgb(34,34,34);text-transform:none;text-indent:0px;letter-spacing:normal;text-decoration:none;word-spacing:0px;display:inline;white-space:normal;font-size-adjust:none;font-stretch:100%;float:none;background-color:transparent">Thanks &amp; Regards,</span></div>
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<div>MD Masud</div>
<div>Mob:+971-564021652</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, Dec 27, 2021 at 5:41 PM Splash &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Masud,</div>
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<div>Thank you for your patience!</div>
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<div>We would like to inform you that the collection of your item has been done and it's in transit to the warehouse. Once it will reach to the warehouse after the quality check your refund will be initiated to your original payment method.</div>
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<div>Here's how long it will take:</div>
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<div>1. 3 - 5 business days to receive your returned items.</div>
<div>2. 2 business days to perform a quality check and issue a refund.</div>
<div>3. Your bank or card issuer may take an additional 7 - 14 business days to process the transaction.</div>
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<div>We really appreciate understanding and cooperation. Feel free to reach us out for any further assistance.</div>
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<div>Your friends,</div>
<div>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3574495