Subject: New Reply Received - Returns
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 24 Dec 2021 11:02:19 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Returns  Ticket comment <div>
<div class="p1" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(0,0,0)"><span class="s1" style="font-family:UICTFontTextStyleBody">Hi, </span></div>
<div class="p2" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;min-height:24.5px;color:rgb(0,0,0)">
<span class="s1" style="font-family:UICTFontTextStyleBody"></span><br>
</div>
<div class="p1" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(0,0,0)"><span class="s1" style="font-family:UICTFontTextStyleBody">How long do you need?? A year or two? this process is getting way to lengthy. Please solve this problem as soon as possible. I want to have my 90aed credited back into my account. </span></div>
<div class="p2" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;min-height:24.5px;color:rgb(0,0,0)">
<span class="s1" style="font-family:UICTFontTextStyleBody"></span><br>
</div>
<div class="p1" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(0,0,0)" dir="auto"><span class="s1" style="font-family:UICTFontTextStyleBody">Your person has picked up my package almost 22 days ago without giving me any tracking information or any number. He just walked away immediately. Now this is not my fault.  </span></div>
<div class="p2" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;min-height:24.5px;color:rgb(0,0,0)">
<span class="s1" style="font-family:UICTFontTextStyleBody"></span><br>
</div>
<div class="p1" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(0,0,0)"><span class="s1" style="font-family:UICTFontTextStyleBody">Also max app is still showing “return requested” and this  is the same from a month now. What type of glitch is this?</span></div>
<div class="p2" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;min-height:24.5px;color:rgb(0,0,0)">
<span class="s1" style="font-family:UICTFontTextStyleBody"></span><br>
</div>
<div class="p1" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(0,0,0)"><span class="s1" style="font-family:UICTFontTextStyleBody">Since you have all the other information In above emails. Please resolve my case as soon as possible.</span></div>
<div class="p2" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;min-height:24.5px;color:rgb(0,0,0)">
<span class="s1" style="font-family:UICTFontTextStyleBody"></span><br>
</div>
<div class="p1" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(0,0,0)"><span class="s1" style="font-family:UICTFontTextStyleBody">If you can’t resolve the issue or refund my money than return my package back to me. </span></div>
<div class="p2" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;min-height:24.5px;color:rgb(0,0,0)">
<span class="s1" style="font-family:UICTFontTextStyleBody"></span><br>
</div>
<div class="p1" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(0,0,0)"><span class="s1" style="font-family:UICTFontTextStyleBody">My package was returned in the same Max bag in which I received it at first. The bag also contains every information of me. My address, email phone etc .. return it back to me if you can’t refund my money. </span></div>
<div class="p2" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;min-height:24.5px;color:rgb(0,0,0)">
<span class="s1" style="font-family:UICTFontTextStyleBody"></span><br>
</div>
<div class="p1" style="margin:0px;font-stretch:normal;font-size:17px;line-height:normal;color:rgb(0,0,0)"><span class="s1" style="font-family:UICTFontTextStyleBody">Thank you.</span></div>
</div>
<div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
</div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sun, 19 Dec 2021 at 8:00 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Zarmeen,<br><br>Thank you for your patience.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>We apologize for the inconvenience caused.<br><br>We would like to inform you that we are working to fixed your issue on priority. Once we will get any update we will get back to you.<br><br>Feel free to reach out to us if you need any further assistance.<br><br>Your friends,<br>The Support Team<br>
</div>
</div></div>

	

</div></blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3574679