Subject: Ticket Assigned - Conversation with mica
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 23 Dec 2021 21:59:44 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mica mica                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mica Bot:  Hi Mica ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9519871190 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Cus
 tomer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0581824457            01:49 AM, 24rd Dec                     mica                    How can i cancel my order?           01:49 AM, 24rd Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:49 AM, 24rd Dec                     mica                    How can i cancel my order?           01:50 AM, 24rd Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           01:50 AM, 24rd Dec                     mica                    Okay           01:50 AM, 24rd Dec                   Abdulqader                   Unf
 ortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           01:50 AM, 24rd Dec                   Abdulqader                   Is ther anything else may I assist you with?           01:51 AM, 24rd Dec                     mica                    How can i cancel my order in your system?           01:52 AM, 24rd Dec                     mica                    Showing that is cancelled           01:52 AM, 24rd Dec                   Abdulqader                   if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           01:53 AM, 24rd Dec                   Abdulqader                   Is ther anything else may I assist you with?           01:55 AM, 24rd Dec                   Abdulqader           
         It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:58 AM, 24rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3658305