Subject: Ticket Assigned - Conversation with suhaib
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 23 Dec 2021 21:55:43 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with suhaib suhaib                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  suhaib Bot:  Hi Suhaib ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9520050065 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0503041382            01:44 AM, 24rd Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:45 AM, 24rd Dec                     suhaib                    It is regarding my order           01:45 AM, 24rd Dec                     suhaib                    It has been over 4 days and I haven’t received it           01:45 AM, 24rd Dec                     suhaib                    9520050065           01:45 AM, 24rd Dec                     suhaib                    Its a click and collect order           01:45 AM, 24rd Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           01:45 AM, 24rd Dec                     suhaib                    Sure           01:46 AM, 24rd Dec                   Abdulqader                   We would like to inform that click and collect orders are usually delivered to the stores and are ready to pick-up within 4 - 5 working days. You’ll receive an SMS and an email when your order is ready for collection.           01:46 AM, 24rd Dec                     suhaib                    Any expected date           01:47 AM, 24rd Dec                     suhaib                    As it was a Christmas gift           01:47 AM, 24rd Dec                     suhaib                    And generally I receive it in 2-3 days           01:47 AM, 24rd Dec                   Abdulqader                   You’ll receive an SMS and an email when your order is ready for collection.           01:47 AM, 24rd Dec                     suhaib                    Okay           01:47 AM, 24rd Dec                   Abdulqader                   Is ther anything else may I assist you with?           01:48 AM, 24rd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:54 AM, 24rd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3658294