Subject: Ticket Assigned - Re: We’ve received your return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Thu, 23 Dec 2021 15:53:36 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your return request. Hi, 
My items haven't been pick up yet. I already requested for return process. 
Thank hou. 

Sent from Yahoo Mail for iPhone

On Monday, December 20, 2021, 9:12 PM, Splash Fashions <[email-masked]> wrote:

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We’ve received your return request.

Hi cristine joy centeno, thank you for getting in touch with us. Here’s how your return 1001857779 for order 9519673363 will work.Our delivery partner will pick up your return in around 2-5 business days.
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|  Order Details   |
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Item
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Description
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Total Price
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|  SPLASH  |
|  Solid Mid-Rise Trousers with Pocket Detail and Tie Ups  |
| Color: Black |
|  Size: 36  |
| Quantity: 1 |

  |  AED 30.6  |

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|  Total | AED 30.6  |

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1. Box up your return
 
 Please include the invoice, price tags and any warranty information. 
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2. Hand over your return
 
Our delivery partner will pick it up from your doorstep. 
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3. Receive your refund
 
 This will be issued after we receive your products in our warehouse and conduct a quality check. 
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Here's how your refund works:
    
   - If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
   - Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
   - Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.
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Reach out in 140 characters! We are @SplashFashions.
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Call us on 800-SPLASH (800-775274). 
7 days a week, 24 hours a day
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3656581