Subject: Ticket Assigned - Conversation with nilofar
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 22 Dec 2021 22:38:52 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nilofar nilofar                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nilofar Bot:  Hi Nilofar ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97477954840            02:30 AM, 23nd Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:31 AM, 23nd Dec                     nilofar                    Hi           02:34 AM, 23nd Dec                     nilofar                    My order is under processing. I want to cancel that order but I can’t cancel it           02:34 AM, 23nd Dec                   Abdulqader                   Could you please share your order number so that I can assist you further?           02:35 AM, 23nd Dec                     nilofar                    Yes           02:35 AM, 23nd Dec                     nilofar                    4620418612           02:36 AM, 23nd Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           02:36 AM, 23nd Dec                   Abdulqader                   Unfortunately, we won't be able to cancel your order at the moment as your order is in transit and is with the courier now. However, we would request you to not accept the delivery of your order.  Also if you receive a call from the courier agent, we request you to inform him to cancel the delivery.           02:37 AM, 23nd Dec                     nilofar                    Ok           02:38 AM, 23nd Dec                     nilofar                    Thank you           02:38 AM, 23nd Dec                   Abdulqader                   Is ther anything else may I assist you?           02:38 AM, 23nd Dec                     nilofar                    No           02:38 AM, 23nd Dec                     nilofar                    Thank you           02:38 AM, 23nd Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:38 AM, 23nd Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3653022