Subject: New Reply Received - Urgent - complaint - order number 9517885631
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 19 Dec 2021 19:04:33 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Urgent - complaint - order number 9517885631  Ticket comment <div>Dear support team, </div>
<div><br></div>
<div>What is the update? Why is it taking this long? How come no one  knows till now what’s happened? Who can give me answers? When can I expect a call? </div>
<div><br></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Sunday, December 19, 2021, Sara Dridi &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">When will I get my delivery? <br><br>On Sunday, December 19, 2021, Centrepoint &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a><wbr>&gt; wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Sara,</div>
<div dir="ltr">
<br>Thank you for reaching out to us.<br><br>We sincerely apologize for any inconvenience caused to you. This is surely not the experience we want our customers to have when they shop with us. <br><br>We would like to inform you that your concern has been escalated again to our concern team, and the necessary action will be taken as soon as possible and to ensure that this does not happen again in the future.<br><br>Feel free to get in touch with us for further assistance.<br><br>Your Friends,<br>The Support Team.</div>
</div></div>

	

</div></blockquote>

</wbr>
</blockquote>
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3613505