Subject: Ticket Assigned - Conversation with rashid chelavoor
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 17 Dec 2021 23:07:49 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rashid chelavoor rashid chelavoor                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rashid chelavoor Bot:  Hi Rashid Chelavoor ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payme
 nt method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  No Bot:  Thank you and do rate us for the service Customer:  Not Helpful Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555140946            02:58 AM, 18th Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           02:58 AM, 18th Dec                  
    rashid chelavoor                    Dear sir before I canceled one item till now I didn't get my refund amount           02:59 AM, 18th Dec                   Abdulqader                   We request you to please share with us your exact order number so that we assist you with this accordingly.           03:00 AM, 18th Dec                     rashid chelavoor                    Ok           03:00 AM, 18th Dec                     rashid chelavoor                    Order # 9514160266           03:02 AM, 18th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           03:02 AM, 18th Dec                     rashid chelavoor                    Now what is the solution for this           03:03 AM, 18th Dec                     rashid chelavoor                    OK I will wait for my refund           03:04 AM, 18th Dec                     rashid chelavoor                    I appreciate your co operation           03:04 AM, 1
 8th Dec                   Abdulqader                   Is ther anything else may I assist you with?           03:06 AM, 18th Dec                     rashid chelavoor                    Nothing           03:06 AM, 18th Dec                     rashid chelavoor                    Thank you for your time           03:07 AM, 18th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:07 AM, 18th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3624391