Subject: Ticket Assigned - Conversation with User
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 17 Dec 2021 22:01:14 +0000

Hi Abdulqader Ahmed,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    Hi           01:53 AM, 18th Dec                     User                    I returned an item           01:54 AM, 18th Dec                     User                    I didn't get my refund yet           01:54 AM, 18th Dec                   Abdulqader                   Hi, thank you for contacting us. I'm Abdulqader. I will be happy to help you.           01:54 AM, 18th Dec                     User                    For order number---1618339403           01:55 AM, 18th Dec                   Abdulqader                   We request you to allow us for sometime to check your order.           01:57 AM, 18th Dec                   Abdulqader                   ​Please note that according to returns tracking ID: 42724288913, we can see that your items were collected from you. The item is still with the courier and it generally takes 3-5 working days to deliver the items to our warehouse.  Once we receive the product in our warehouse, after we verify your returns, we will process your refund.           01:59 AM, 18th Dec                     User                    Okay           01:59 AM, 18th Dec                   Abdulqader                   Is ther anything else may I assist you with?           02:00 AM, 18th Dec                     User                    No           02:00 AM, 18th Dec                     User                    Thanks           02:00 AM, 18th Dec                   Abdulqader                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:00 AM, 18th Dec                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3624301