Subject: New Reply Received - Refund for order 9506255086
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 17 Dec 2021 05:11:35 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Refund for order 9506255086  Ticket comment <div dir="ltr">I had called last night and i was promised a call today between 10 and 11. Will await your call</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Fri, Dec 17, 2021 at 9:03 AM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr">
<div dir="ltr">Hi Jai,</div>
<div><br></div>
<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">As mentioned in our return policy the items are non returnable once 14 days has passed from the date of delivery of the item. We sincerely apologize for any incorrect information shared with you by the calling team.</div>
<div dir="ltr"><br></div>
<div dir="ltr">However, we already escalated your complaint to our higher department and as per update from them they have advised that you visit any nearby babyshop or centrepoint store with the item and your invoice. They will be able to check the item and will be able to provide you the best possible solution.</div>
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<div dir="ltr">We hope this clarifies and have a great day! Stay Safe!</div>
<div dir="ltr"><br></div>
<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3439199