Subject: New Reply Received - Re: Your products are on the way
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 16 Dec 2021 04:16:36 +0000

Hi Abdulqader Ahmed,  The customer has responded to the ticket.  Re: Your products are on the way  Ticket comment <div class="WordSection1">
<div class="MsoNormal"><span style='font-family:"Berlin Sans FB",sans-serif;color:black'>Dear Team,</span></div>
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<div class="MsoNormal"><span style='font-family:"Berlin Sans FB",sans-serif;color:black'>Case # 3607120 is not yet solved from your end. I had added 2 products in cart but you people are telling only 1 Pc was added. How can I explain you now. I tried my best
 and went with the offer were I got only one item instead of 2.</span></div>
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<div class="MsoNormal"><b><i><span style='font-size:14.0pt;font-family:"Aparajita",sans-serif;color:#002060'>Thanks &amp; Regards
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<div class="MsoNormal"><b><i><span style='font-size:11.0pt;font-family:"Kristen ITC";color:black'>Regan S Lopez</span></i></b></div>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'><img width="320" height="54" id="Picture_x0020_1" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzI4ODUwMTExNywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.1K1E4AdvHtjgOnJKPRK238_5v6ZEK1Z_zomrvdEjwLY" alt="Description: Logo_m"><br>
<b>Ph: +968 92644818 ; </b></span><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79'>Fax:
</span></b><b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F4E79'>24813096</span></b><span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D'></span>
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<span style='font-size:11.0pt;font-family:"Calibri",sans-serif;color:black'><a href="http://www.amtoman.com/" rel="noreferrer"><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:blue'>http://www.amtoman.com/</span></a></span><span style='font-size:9.0pt;font-family:"Tahoma",sans-serif;color:#1F497D'></span>
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<span style="font-size:8.0pt;font-family:Webdings;color:#339966">P</span><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:black'>
<b>Think Green!!!</b></span><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:#993366'>
</span><b><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:green'>Easier Saving Papers than Planting Trees</span></b><span style='font-size:8.0pt;font-family:"Trebuchet MS",sans-serif;color:green'>.</span><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:green'> </span><span style='font-size:8.0pt;font-family:"Calibri",sans-serif;color:black'></span>
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<div>From:<span style='font-size:11.0pt;font-family:"Calibri",sans-serif'> Max [mailto:[email-masked]]
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<b>Sent:</b> Wednesday, December 15, 2021 11:20 PM<br>
<b>To:</b> Regan &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Your products are on the way</span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Dear Customer,</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>This email concerns your Customer Service case # 3607120</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for
 us to help us resolve your query.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</span></div>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Looking forward to your response.</span></div>
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<span lang="AR-SA" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>عميلنا العزيز,<br>
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تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 3607120<br>
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نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br>
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نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br>
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نتطلع الى ردكم.</span><span dir="LTR" style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<div><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Abdulqader Ahmed :
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<div class="MsoNormal"><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>Hi Regan,<br>
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<span style="color:#333333">​Thank you for getting in touch with us.</span> </span></div>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Please provide us with more details about your inquiry so we can further assist you.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>We look forward to hearing from you.</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>Your friends,</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'></span>
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<span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#333333'>The Support Team</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</span><span style='font-size:1.0pt;font-family:"fdtktid",serif;color:white'>3607120:1125156</span><span style='font-size:10.5pt;font-family:"Segoe UI",sans-serif'>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3607120